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January
3

The cooperation and involvement between one paradigm and another

Looking at the speeches and articles on the topic of collaboration in the field of enterprise 2.0 intranet and I realize we really are on the threshold of a change of paradigm . The feature of the paradigms that tend to define the scope of problems within of such a solution (Kuhn calls sometimes these problems " puzzle "). In other words, the paradigm defines the order of discourse within which to develop a progressive work of uncovering and resolution. Once the paradigm breaks is replaced by a new order of problems and "facts."

So, if in intranet discussing how to improve the decentralized publishing or how to make active and involved the authors in enterprise 2.0 discusses how to manage and organize the mass of contributions coming from all employees. It's rather funny, overall, and produces in both cases the contributions of quality.

In the first case I want to tell a post by Jane McConnell titled " seven principles for decentralized publishing "an article for anyone interested intranet grappling with a model drawing widespread. The 7 principles of Jane sinstesi are these:

- Define the responsibility of the content at the lowest possible level where there is a real responsibility (okay, the boss, does not fit the occasional geek)
- Distinguish between responsible and accountable for the content publishing
- Making content visible near its content owners
- Define different levels affix content based on the specific needs of business units
- Avoid too complex workflow
- Assisting content owners to decide the level of profiling information
- Develop an intranet for each business sector represented

More or less the same theme is worth pointing out an article by Catherine Grenfell: " How to involve the authors . Catherine provides many tips, and try to synthesize:

- Create a community of practice among authors
- Training sessions led
- Temporary Tutoring
- Ownership of the various business units
- Simplifying the process of publishing
- Improving the skills on web writing
- Update the authors in internal best practices
- Provide tools and predefined templates
- Create ad hoc supproto
- Define and explain the governance model
- Constantly monitor the work of publishers
- Create an online resource center
- Use scenarios and personas in the decisions to redesign
- Rewarding the best contributors
- Perform action leaders sometimes

Finally here is another article by Toby Ward devoted to governance models distributed intranet .

Ok, everything seems fine, except that these are solutions within a specific paradigm, or what reads more or less: "The intranet is a website run by an editorial spread.

Within the paradigm of "enterprise 2.0" the music changes, because the intranet becomes a space open to contributions from everyone. And change consegue3nza of the problems to be addressed. For example, Jacob Morgan reflects on how to segment the contributions coming from thousands of employees in an organization (geographically? For issues? By department?) and Bill Ives responds to a logic of pure SaaS : "let the employees themselves clusterizzino based on the interests and projects and affinity cross. Pervades everything rilfessione a global relationship between collaboration, organizational culture and technology support, well expressed in this post .

It 'obvious that all these reflections are correct with regard to your reference paradigm, and transported to another do not become false: they simply lose their meaning.

2 Comments

  1. [...] Concern - of course - less means that the underlying governance models (I have already mentioned below, [...]

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